Why flats and terraces
Most writing about heat pumps assumes a detached house with a garden. Greater Manchester's 1,178,240 households are different: a third of Manchester's live in a flat and more than a third of Oldham's in a terrace. The planning rules treat those homes differently, and the area's Warm Homes scheme works differently from the rest of England. The guide is written for that.
Who publishes it
Published by SEO-DONS LTD (company no. 16766013), 71-75 Shelton Street, Covent Garden, London WC2H 9JQ. The company is registered at Companies House. It researches, writes and checks the pages itself; there are no named authors.
How it is kept accurate
Borough figures come from one data file built from the census, the off-gas estimates, the Boiler Upgrade Scheme statistics and the national planning dataset, read on 3 November 2026. The planning rules are taken from the 2025 order that amended Class G, and the Warm Homes details from the combined authority's own page. Every page lists its sources and the date they were read, and pages are reviewed when a source changes.
Choosing an installer
We do not name firms, but these checks protect anyone getting quotes. The Boiler Upgrade Scheme pays only for MCS certified work, so confirm the firm on the MCS register. Ask which consumer code it follows, such as RECC or HIES, and read what that code says about deposits and complaints. A firm showing the TrustMark logo can be checked on TrustMark's register. Ask for the heat-loss survey, the MCS 020 a) sound calculation and a running-cost estimate in writing, and for the terms of the warranty on the equipment and the installation. Look the company up on Companies House and read independent reviews. For a flat, ask how the installer will handle the freeholder. Under the Warm Homes: Local Grant, the scheme appoints its own installers.
The boundary
The guide covers Bolton, Bury, Manchester, Oldham, Rochdale, Salford, Stockport, Tameside, Trafford and Wigan. Lancashire to the north, Cheshire to the south and Merseyside to the west are outside it, and so is solar.
Getting in touch
The form below reaches the publisher. Each message is read and answered by email, and nothing you send is passed to an installer.